At Cold Spring Memorial Group, we are committed to better
understanding our customer's needs and your satisfaction with our products.
We are grateful for your support of our Community Mausoleum and Private
Estate division and want to
know how we can serve you better and improve upon the value of our products
and services.
Below is a list
of several items to keep in mind while responding to this survey:
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The study will take approximately 5-10 minutes to complete.
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The study will need to be completed in one sitting.
The progress bar at the bottom of each page will track your
progress and show you the "percentage complete."
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We encourage you to be open and candid with your comments.
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Once you have completed the questions on a given page, you can
click the "Next" button at the bottom of the page to advance to
the next page. On some pages you will need to scroll down to
answer all questions. Once you have hit next, you may not go
back to a previous question without losing your data.
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The survey is complete when the progress bar has reached 100%
and when you reach the page that says: "Your responses have now
been documented. Thank you for your participation. You may close
your browser".
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Thank you in
advance for your participation. Your commitment to help us better understand
how we can serve you is greatly appreciated.
We ask that you have the survey completed no later than Friday,
February 10, 2012.
To show our
appreciation, if you participate and complete the study, you will be
included in a drawing to receive one of three $50 American Express gift
cards. Venture Allies
will be randomly choosing three participants who completed the survey to
receive a gift card.
Please log into the study using the user name and password provided below
and click Next to continue.
User Name: VALUE Password:
STUDY (capitalization not necessary)
